Securus Technologies has been in operation since 1997, and for the past two decades, they have been offering the best solutions when it comes to solving crimes. The better business bureau has reviewed the company for the quality of their service, their excellent customer service and the fact that the business has not had any issues with the government or filed for bankruptcy. Here, are a few of the things you may not know about Securus and their strategies when it comes to solving crimes.
When the company started out, it was mainly concerned with inmate communication. Here, they made it possible for inmates to communicate with their loved ones regardless of where they were in the country. One of the pioneer services which they offered was bringing down the cost at which inmate telephone calls are made to a very manageable amount. With time, they introduced different calling plans and rates to meet the diverse needs of their clients. It is now possible to have a prepaid account, and postpaid plan and several other communication options.
The addition of technological solutions to help them with the monitoring and video calling is an additional service that came later for them. They created this service because of the increasing instances of insecurity among the inmates. With a monitoring system, the company has been able to deal with issues such as weapons, money, and drugs getting smuggled into the correctional facilities and crimes being executed in the system. They have extended this service beyond the prison system, and it is now possible to contact them for crime resolution outside the system, and especially in the corporate environment.
As Rick Smith, the CEO of the Texas Based Company states, they aim to offer their clients the best solutions for inmate security. So far, they are doing an excellent job.a